Email : info@hotelsails.com
TEL : +81-3-4405-3623
Feel free to ask us.
We would appreciate any inquiries.
We will reply within 24hours.
Please check twice your email and message before sending.
Q. Can we check-in before the check-in time and leave our luggage?
A. Yes, you can leave your luggage for sure, however, for early check-in, it depends on the situation of your room. If you could inform us beforehand, we will do our best to prepare your room as fast as we can.
Q. Can you assign a room on the higher level and two rooms on the same level or closer?
A. It depends on the other reservations and a room you book but we surely try to do it if there is any vacancy.
Q. Can you book a taxi?
A. Yes. Basically, we accept the request until the day before your check-out. We would appreciate if you could let us know the information of the number of people and luggage to load when you check-in.
Q. Can you send a luggage to the address?
A. In case the address of recipient is in Japan, such as hotels or friend's house. We basically accept the request until the day before your check-out. We do not have a service to send overseas in order to avoid any problems.
Hotel SAILS - ホテルセイルズ
〒110-0011 東京都台東区三ノ輪1-2-7
1-2-7 Minowa, Taito-ku, Tokyo, JAPAN
Phone : 03-4405-3623 / +81-3-4405-3623
Email : info@hotelsails.com